Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Why some issues on my Plan has empty Team field


What are the reasons that issues showed up in my scrum team's Plan without Team field assigned to the only team in the plan?  

If I have to manually assign team to the new issues added to the board, that's quite some effort.  

1 answer

1 accepted

0 votes
Answer accepted

You do have to do it manually, unless you automate it.

Common automation to use is:

Trigger = Issue created

User condition of "Reporter is "team members names"

Action = Edit issue 

Currently the “Team” field cannot be selected from the “Choose fields to select” dropdown, so you need to add a Smart value setup like this into the “more options” section.

"fields": {
"Team": "6"

Note: "Team": "6" is just an example.

thanks @Curt Holleyhow can i avoid the issue showing up with empty field?  i want to know what causes the empty Team so I can do it beforehand, before using automation.  thanks!  

Curt Holley Community Leader Apr 04, 2022

I don't know @Dongmei Li but I would look at what issue source/s are used in the plan and the configuration of their filters.

As unless your scrum team use a board that filters on their "Team" and that board is the only issue source in use on the plan it is likely that issues without the "Team" field populated could/would appear on the plan.

But without more detailed info, I can only guess.

Like Dongmei Li likes this

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events