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Why some issues on my Plan has empty Team field


What are the reasons that issues showed up in my scrum team's Plan without Team field assigned to the only team in the plan?  

If I have to manually assign team to the new issues added to the board, that's quite some effort.  

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You do have to do it manually, unless you automate it.

Common automation to use is:

Trigger = Issue created

User condition of "Reporter is "team members names"

Action = Edit issue 

Currently the “Team” field cannot be selected from the “Choose fields to select” dropdown, so you need to add a Smart value setup like this into the “more options” section.

"fields": {
"Team": "6"

Note: "Team": "6" is just an example.

thanks @Curt Holleyhow can i avoid the issue showing up with empty field?  i want to know what causes the empty Team so I can do it beforehand, before using automation.  thanks!  

Curt Holley Community Leader Apr 04, 2022

I don't know @Dongmei Li but I would look at what issue source/s are used in the plan and the configuration of their filters.

As unless your scrum team use a board that filters on their "Team" and that board is the only issue source in use on the plan it is likely that issues without the "Team" field populated could/would appear on the plan.

But without more detailed info, I can only guess.

Like Dongmei Li likes this

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