Hey @Kokkala Naresh ,
There are a number of reasons why issues might not be appearing in a plan... I'd recommend going through the possibilities described in detail on this page: https://confluence.atlassian.com/advancedroadmapscloud/troubleshooting-missing-issues-1026042894.html
After reviewing that, let me know if you haven't been able to resolve the problem!
If Epic Under Story If It is current sprint it is showing as expected. If story related to the old sprint it is not showing under epic.
we followed all the ways ,still I am facing this issue
This is portfolio plan link
This is the issue link
1.I was created dummy epic and story issue, In that story issue I was given Epic Link name: Dummy epic Issue name. I checked in plan page ,The Dummy Story is viewed under the Epic.
2. Issue story PCMNT-63 ,In that Epic Link :I given Dummy Epic Name , I checked in plan page The story is not viewed under the Epic.
Hi @Kokkala Naresh,
I'm not able to access those plans. I'm still not 100% clear on what steps you're taking to hit this issue. Based on the fact that the URLs are not Atlassian Cloud links I'm assuming that you're using Server or DC? If so, can you confirm which versions of both Jira and Advanced Roadmaps you're using?
In all honest, if you've followed the steps in the documentation I've linked and haven't been able to resolve the problem then it might be worth raising a support issue. It's going to be quite hard to achieve a resolution to this problem via community posts I think and you might get a faster resolution with the assistance of a dedicated support engineer.
I am using the Data center Jira Version:8.13.2,Adavnce Road Map version :3.29.5
The stories are there in Completed sprint. I created the Dummy Epic Issue. The Dummy Epic Name I given to the Old Story Epic Link. But Old story does not appear under the dummy Epic.