Hello I am new to Jira and did just do my first update.
I did have a new install of 8.0.0 with Jira Core, Software and Service Desk. Additional to this I did have two apps installed: Portfolio and Tempo (Tempo is now with Trial Expired).
After an upgrade to 8.0.2 of Jira Core, with subsequent install of Software and Service Desk (incl. re-index). After upgrade the upgrade report tells me that one user apps is disabled and I notice that Portfolio seams not to be running. ( I notice this by looking in the top menu where there is no Portfolio.)
When I look in "Find new apps" I see, this:
When I look in "Manage apps" this is the only ones with Portfolio I see:
I also see this one, that seems to be an error?
Do you have any suggestions. to what I can do to get Portfolio back?
I have now done that, Portfolio plans and Team Management are now uninstalled. I did try to restart Jira. The com.radiantminds.roadmaps-jira is still installed. There is no uninstall and I can't figure out how to uninstall it manually. Here is a list of files in WEB-INF/lib/ I don't know which to try and delete.
Furthermore, in "Find new apps", "Portfolio for Jira" is still listed as installed, so I can only click Manage, not install or Free trial. In hopes of repairing the installation I did try, to download the app, so I could manually install it. When I click download in My Atlassian licenses overview, it sends me to the marketplace where I can't download files.
Can you suggest further action?
Thanks for your help.
Hi community, I’m Roi, a product manager working on Advanced Roadmaps for Jira. While Advanced Roadmaps is a powerful tool to plan and track work at scale, we know it can be challenging to get star...
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