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Teams and Shared Teams confusion in Advanced Roadmaps

I am struggling to understand the difference between Teams created under the People tab and Teams available in a Plan.

I have created a Team - there weren't many options and I see it labelled an "Open Team".

Now when I create a Plan I would like to allocate that team to the Plan.  If I go to the Team view in my Plan, it says "No teams added yet" and there is a button to Add a Team.  

When I add a Team - I get the option to "Add an existing SHARED team" and my team isn't listed but I can't see anywhere to change my team to a Shared Team. It appears that the only way I can get a team in my plan is to create a "plan only team" from that view.  But why would I have to do that and I now have two sources of Team ??? Can somebody help me understand please

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Curt Holley Community Leader May 19, 2022

Hi @Ian Rees 

You need to create Teams either in the plan or as a shared team via the Shared teams section.
Have a read of this: Manage Teams in your Advanced Roadmaps plan | Jira Software Cloud | Atlassian Support

Thanks very much Curt. I've worked that out now but what is the purpose of the Team created under the People tab in Jira software. It doesn't seem to have a purpose because you can't use those Teams in planning. Is that that Team totally disconnected from any Teams I use in my plans. Why have two sources of Teams???

Curt Holley Community Leader May 22, 2022

The team concept in the People section is just a kind of virtual team. It is pretty much a one trick pony and that trick is, you can @ mention the team and all the members will get the notification.


Atlassian are about to roll out a whole new (integrated team concept) as they agree/realise that the two not connected team concepts are less than ideal.

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