Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

TEAM field support in automation

After upgrading to Premium, mainly for Teams support, I was thinking this option will be part of any basic functionality.

In issue filtering without any special JQL query or in Automation which I can`t find it.

Is there any option to change the assignee once the Team field is changing?

3 answers

2 votes
Curt Holley Community Leader Feb 08, 2021

Have you (or your Admin) made the team field visible in Jira? if not, then it is not going to be visible (as @Joseph Chung Yin suggests).

But it can be made visible in Jira and used in JQL/Board filter queries etc.

At this stage though, the Team field and the assignee are not linked in any meaningful in, you can still assign a jira issue to someone who is not considered a member of that team.

Have a read of this: Managing shared teams | Advanced Roadmaps for Jira Cloud | Atlassian Documentation

and this Managing teams | Advanced Roadmaps for Jira Cloud | Atlassian Documentation

0 votes
wwalser Atlassian Team Feb 10, 2021

Hi Roei,

Automation team member here 👋. The Team field is very new as with most features in premium. You are correct that the team field is not available in automation at the moment.

However, to your question:

Is there any option to change the assignee once the Team field is changing?

Someone is actively working on this ticket right now I'm not technically supposed to give estimates, but… this should be in production in the next 48 hours. 


So I'm trying to work around the lack of Dashboard Gadget and Confluence Filter support for the Team field, and the best method I could come up with is using Automation to synchronize the field we previously used for Team assignment and people can use that field for filters/dashboards/etc. However, since I don't have access to the Team field as a trigger, my only option is having the trigger be set on Issue Update or Issue Create...and this is now causing my automation to run too frequently on my instance. Do you have any suggestions for my situation?

Screenshot_2021-04-20 Project automation - JIRA for AVID Engineering.png

Curt Holley Community Leader Apr 20, 2021

You could run it on a schedule trigger...not real time, but contains the frequency

0 votes

@Roei Soudai -

Hi Roei:

Team concept only lives in Advanced Roadmaps plan and doesn't push back to your Jira issue, therefore you cannot conduct Team filtering outside of your plan.

In your plan, you can apply Team Filtering or you can expose the Team column for your plan.  Changing assignee has nothing to deal with changes in the Team field.


Hope this helps.

Best, Joseph

Dave Atlassian Team Feb 08, 2021

Hi @Joseph Chung Yin ,

I'd just like to correct you on your response here if I may...

The "Team" field does exist in outside of Advanced Roadmaps, however you'll need to configure your issue screens to show it.

You also need to share your team (from the "Teams" tab) in Advanced Roadmaps in order for the Team name to be visible on the issue details page (otherwise it just says "Plan specific team").

Once you've shared a Team you can then add it to other plans (although unfortunately it doesn't keep metadata like members, team type, velocity, etc) in sync across plans.

You can also create JQL filters that use Shared Teams. We actually create Shared Teams for all our teams and then create filters for each team and create a board per team so each team has it's own backlog that is a subset of the work in the project assigned to that team.

We are currently looking at providing support for the cross-product teams concept (see ) but it's not at a point where I can give any more information about it other than to say we're looking into it.

I hope this helps clarifies how teams currently work with Advanced Roadmaps and the rest of Jira,


Like # people like this

Thanks @Dave for your correction/information.  This is something new to me.  Really appreciate your valuable insights.

Best, Joseph 

Like Dave likes this
Dave Atlassian Team Feb 09, 2021

No worries @Joseph Chung Yin - this does seem to be a relatively common source of confusion and we're looking at ways to address this. 





so if i want to change assignee based on team it is not possible? 

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events