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Portfolio scheduling exception

I am currently seeing the Portfolio Scheduling exception.

Only the Scope Report is working. Nothing else! Can someone please help!

 

Message:

--------

 

Portfolio Scheduling exception.

 

===========================

=== Original Bug Report ===

===========================

 

com.atlassian.rm.common.rest.provider.exception.GsonDefinedError$DeserialisedDefinedErrorException: com.atlassian.rm.common.rest.provider.exception.GsonException$DeserializedThrowable: no feasible solution

 at com.atlassian.rm.common.rest.provider.exception.GsonDefinedError.toSystemEntity:74

 at com.atlassian.rm.jpo.rest.service.scheduling.calculation.GsonCalculationJobResult.toSystemEntityWithAssignments:89

 at com.atlassian.rm.jpo.rest.service.scheduling.translation.GsonSolutionTranslator.deserialize:33

 at com.atlassian.rm.jpo.core.scheduling.jobs.DefaultPersistentCalculationRetrievalService.getNewerCalculationJobSolution:63

 at com.atlassian.rm.jpo.issueloading.lucene.issue.calculation.DefaultCalculationIndexService.get:54

 at com.atlassian.rm.jpo.issueloading.lucene.issue.calculation.LuceneIndexCacheCalculationAccessService.get:29

 at com.atlassian.rm.jpo.core.issue.DefaultCalculationAwareIssueService.getCalculationJobResult:276

 at com.atlassian.rm.jpo.core.issue.DefaultCalculationAwareIssueService.getIssues:111

 at com.atlassian.rm.jpo.core.issue.DefaultCalculationAwareIssueService.getIssues:102

 at com.atlassian.rm.jpo.rest.service.backlog.BacklogRestEndpoint.get:123

 at sun.reflect.GeneratedMethodAccessor6649.invoke:-1

 at sun.reflect.DelegatingMethodAccessorImpl.invoke:43

 at java.lang.reflect.Method.invoke:498

 

 

===============

=== Request ===

===============

 

No request information available

 

===================

=== Client Info ===

===================

 

User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.87 Safari/537.36 Local time: Mon Jan 13 2020 17:33:41 GMT+0530 (India Standard Time)

 

===================

=== Plugin Info ===

===================

 

Plugin build: 2.17.1

 

===================

=== System Info ===

===================

 

Jira Title: Qualys JIRA

Jira Version: 7.8.0

Agile Version: 7.8.0-DAILY20180212023044

1 answer

I am having a similar issue, I would recommend that you contact Atlassian support, it may be faster than waiting for an answer here at the community. https://support.atlassian.com/contact/#/ 

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