Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Portfolio for JIRA - Sub-tasks must be assigned to a single person


Sub-tasks created for a single Story can be assigned to multiple people.

We use two stages

  1. Development (70%)
  2. QA (30%)

Portfolio for JIRA shows an error message when sub-tasks are assigned to mutiple people:

"Sub-tasks must to assigned to a single person and can't be assigned across teams or people. "

How can we relax this constraint?


1 answer

Hello Maurycy,

As covered in the following KB article "JIRA is designed so that issues must be assigned to a single individual", but offers up a method to accomplish this:

But as Portfolio is concerned it is looking at the issues with the intended design, and looks at a single user per sub-task to make a plan for the workload.

From your described workflow I would recommend taking a process shift approach to address this and try to define the Story level as the part that is going to be worked on by multiple people and use the Sub-Tasks as the individual assignments.


Hi @Earl McCutcheon,

As per the link that you have provided to 'How do I assign issues to multiple users' the last option is:

If you have a task managed by different users then you are able to break the combined task into individual subtasks with their own single assignees.

That's exactly what we are doing at JIRA level but Portolio for JIRA doesn't support such approach.

Let's take a real life example:

  • A Story represents a single unit of work (business requirements + acceptance criteria)
  • We have people who are able to pick up some of the aspects of the story (let's call it sub-task 1 and sub-task 2) but the other aspects require a different skill set. Currently we create a sub-task 3 which is assigned to a different person

The end result on JIRA

  • Story is assigned to Person X
  • Sub-Task 1 and Sub-Task 2 are assigned to Person X
  • Sub-Task 3 is assigned to Person Y


Portfolio for JIRA shows an error message "Sub-tasks must to assigned to a single person and can't be assigned across teams or people.".

As per KB article I expect that Portfolio for JIRA does allow to plan for sub-tasks assigned to different people. Currently this is not the case.

Could you please advise?


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

Online AMA this week: Your project management questions answered by Jira Design Lead James Rotanson

We know that great teams require amazing project management chops. It's no surprise that great teams who use Jira have strong project managers, effective workflows, and secrets that bring planning ...

179 views 1 6
Read article

Atlassian Community Events