Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,366,837
Community Members
 
Community Events
168
Community Groups

Picky customers and the case of the issue in two releases

Let me tell you my use case.
We have a software base being enhanced and fixed by several teams, each with its own JIRA project and backlog. The software is used by a series of customers that may ‘cherry-pick’ what bugs/enhancements (issues) they are interested in for their own releases. This is intrinsic to the nature of the software and can't be avoided.
So assume we have two teams, Team 1 and Team 2, each with three issues in their respective backlogs (1 to 3 for Team 1 and 4 to 6 for Team B). Now assume we have two customers, A and B, and let’s say customer A is interested in issues 1, 3, 5 and 6 while customer B is dying for issues 1, 2, 4 and 5. Notice how both customers want issues 1 and 5, while other issues are requested by one customer only.
(Please see the attached image for a sketch of this example)

Portfolio case_large.png
How could we configure Portfolio so that there is a “Release for customer A” including issues 1, 3, 5 and 6 and another “Release for customer B” spanning issues 1, 2, 4 and 5, provided we can’t assign an issue to two different releases?
Ideas welcome! ^_^

1 answer

1 accepted

0 votes
Answer accepted

I found the answer myself: the sentence "provided we can’t assign an issue to two different releases" is actually FALSE, Portfolio and JIRA allows to do that.

So so far so good.

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events