Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

JIRA Portfolio - Capacity View Incorrect Story Point Total

We have started to convert to using JIRA portfolio's Capacity views to track higher-level cross-team capacity for multiple engineering teams. This works great 85% of the time and the other half of the time I get into this weird invalid point calculation state where it seems to default the point totals to the capacity for the team.

In the Sprint Board Backlog View - I will see 12 issues, adding up to 48 points. 

In the Portfolio Capacity View for that sprint - I will see 12 issues (correct), adding up to 55 points (incorrect)

55 is the capacity set for the team so I am assuming if it can't calculate the total - it defaults to the capacity?

1 answer

0 votes

Hi @matt lavinia ,

Would you be able to show a screenshot of what is happening so we can look into it. In theory the two should match.

Sometimes board filters and other factors can lead to a mismatch but this not the most likely reason.

It might also be because one of those issues has an unsaved change in Portfolio (e.g. its 1 point in Jira but 8 points in Portfolio).

 

Thanks,

Sam

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira

⏰ Day in the life of a Jira Admin!

Hello Community! We thoroughly enjoyed this just-for-fun conversation in the Jira Admin Group about what it's like to be a Jira Admin. For #JiraJuly, our talented designers created these graphics t...

116 views 1 10
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you