Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

JIRA - Plan Shared View not the same as my view

Hello There, 


I created a plan and shared it with my colleagues. However when they view my plan, their view is not the same as me. They can't see the EPICs in the plan. I have attached the two views. Any thoughts as to what settings need to be changed for them to see my plan the way I see it? fullsizeoutput_34b0.jpegScreen Shot 2020-10-02 at 2.41.56 PM.pngScreen Shot 2020-09-30 at 8.38.58 PM.png

1 answer

0 votes

Hello @Polet Violonchi ,

The end-users permissions will still override the ability of the user to see the issues in the plan, if the security is set up so that a user cannot see the issue in Jira directly then the plan will exclude those issues from their visibility to adhere to the Jira visibility.  This can be either the "browse project", Project Level Permission, which would prevent the user from seeing all issues in a project or issue-level security for individual issues or groupings of issues.

From the Screenshots, since all the issues are in the same project (SD) It looks like the Epic issues more than likely have an issue-level security scheme enabled that the end-user cannot view.  If issue-level security is set to a level that the user cannot view the issues will be hidden in the read-only plan.

check this out and let me know if this is the case in your plan.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

⏰ Day in the life of a Jira Admin!

Hello Community! We thoroughly enjoyed this just-for-fun conversation in the Jira Admin Group about what it's like to be a Jira Admin. For #JiraJuly, our talented designers created these graphics t...

725 views 2 21
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you