Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Issues in hierarchy in Portfolio for JIRA are not linked automatically

We are using a SAFe-like setup in JIRA with the issues types:

Portfolio Epics -> Capability -> Feature or Epic -> Story

For issues of each issue type we use different JIRA projects. In Portfolio we have configured the Hierarchy in the same way:

Portfolio Epics -> Capability -> Feature or Epic -> Story

After configuring the JIRA projects to use in Portfolio I can see all issues, but they are not shown in a hierarchy (except issues with Epic/Story Link in same project). I configured the Parent Link manually for a couple of issues, and then the hierarchy is shown correctly. But doing this for all our issues manually would be a huge maintenance pain (we have a lot of issues). 

Am I missing something here? I was expecting that the hierarchy is constructed and maintained automatically based on the Portfolio Hierarchy Config. Any help is appreciated.

We are using JIRA Server 7.4.2 and Portfolio 2.5.

0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

An update on Confluence Cloud customer feedback – June 2022

Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...

140 views 1 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you