Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,300,111
Community Members
 
Community Events
165
Community Groups

Issues in Source Filter not displaying on Plan

Trying to build a Plan for all Issues assigned to a particular set of individuals, so we can see a holistic view of the work.

Have built a JQL Filter along the lines of:

Assignee = X OR Reporter = X OR Epic = Y OR ParentEpic = Y

This returns all the relevant issues.

However in the Plan, a Subtask sometimes does not display if it has Parents missing from the above Filter output.

Essentially want to see the hierarchy of Issues wherever any single Issue in the hierarchy is Assigned to X, else show nothing.

2 answers

Hi

As you're on Jira Cloud, the correct answer is to get an app that provides JQL extensions you're looking for.

With standard JQL, you can only get a list of issues and export them to Excel for further processing. This works if you want to do a one-off analysis. Your use case is more dynamic than that.

Standard JQL doesn't easily allow it but you can quickly found using our professional indexing service:

After you install the app, you can simply search:

assignee=currentUser() OR issue in parentsOfIssuesInQueryRecursive("assignee=currentUser()")

The query supports Jira Advanced Roadmaps (Portfolio).

Check out the documentation for more examples.

I hope this helps!

Thanks @Daniel Turczanski - __JQL Search Extensions 

I'll review your product offering and keep it in mind as an option if we're unable to resolve this issue via native Jira functionality.

Sure, if you're able to work around your problem without an app, please let us know here.

0 votes
Curt Holley Community Leader Oct 07, 2021

Hi @Benji Purewal 

I can see how this could get tricky, just using JQL. especially trying to pull the whole hierarchy from a sub-task level.

Question: Is this work always going to be with a single Jira project? or could X be reporting and assigned to work across lots of different Jira projects??

What I'm thinking is, it might be easier to filter a broader dataset into the plan and then filter and create a view of the X related work.....that way the hierarchy would (or at least could) be there without the need for such complex JQL.

Hi @Curt Holley 

X will be Reporting and Assigned work across multiple Jira Projects.

Yes I take your point about bringing in a wider Issue-set and then filtering, it's just that the wider Issue-set is very wide... We already have that, just trying to build a new view of the work.

What we ideally want is the inverse of:

issuekey in portfolioChildIssuesOf("Issues_Assigned_to_X")

I.e. go up the hierarchy from a Child, rather than down from a Parent.

Do you have any ideas why some of the Subtasks returned by the Filter are not displaying in the Plan? It is happening when the Parent Story of the Subtask is not Assigned to X. I would have expected them to appear as Issues without Parents at the bottom of the Plan, rather than not appear at all...

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Software

An update on Jira Software customer feedback – June 2022

Hello Atlassian Community! Feedback from customers like you has helped us shape and improve Jira Software. As Head of Product, Jira Software, I wanted to take this opportunity to share an update on...

63 views 1 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you