How do i block out assigning tickets to an assignee when they are on leave?
When some one goes on leave or is on sick leave, how can we block the triage person from assigning the tickets to that person for the duration they are not at work?
This functionality for team member was available in the live plan mode (AR 2.0 to 2.7). In the new improved plan (AR 3.x on-ward), the individual capacity mgmt was removed.
In this AR page - https://confluence.atlassian.com/advancedroadmapsserver/managing-teams-952623602.html, you will see a statement stating that
The following features and functionality are no longer supported in the improved interface:
In the older "Live Plan" there was the functionality allowing planner to control/manage individual capacity - i.e controlling the team members calendar. Now "Team Capacity" planning has replaced the "Individual Capacity" planning.
Here is a page discussing future-release and limitations in AR.-
I would recommend you to submit a formal Atlassian Support Case to ask how to achieve a workaround solution.
Joseph Chung Yin
Jira/JSD Functional Lead, Global Infrastructure Applications Team
Hello Community! I hope you've been enjoying the 🍂Apptoberfestivities🍂 (I know I have!) The event is heating up next week with a series of virtual events that we're calling the 🍻🍂Partner App ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events