How do I setup the hierarchy so that when I link say a Business Value Deliverable to a Feature, that in the Roadmap I can expand the 'feature' to see all the stories' contained within?
Is there anyone from Atlassian able to walk me through the setup?
The setup process is pretty simple and you can read the full tutorial here: https://confluence.atlassian.com/advancedroadmapscloud/configuring-hierarchy-levels-998650959.html
I'm not sure what you are trying to do on your setup, but you need to know that the initial Jira setup remains as-is: Epic->Story->Sub-Task.
The advanced roadmaps allow you to add levels above Epic and assign them to issue types:
so if for example, you have issue type named "feature" - you can create your hierarchy to be: Feature->Epic->Story->Sub-Task.
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