Filing bugs into portfolio

[Ron Grosberg]

Hi,

How do I file bugs into portfolio?

Specifically using firefox,

I have hierarchy level of more than just epic-story. we use initiative-epic.story.

when trying to use auto-schedule I have a warning about an internal item - the mouse cursor flickers and you have no ability to open the parent item and see the sub-item.

It did work for one of the items, then the next one would start flickering. I tried cancelling and do it again, I tried refreshing the page or opening a new tab... nothing...
Eventually it forced me to install chromium so that I can see what the issue is....

[Emma Ysebaert]

Hi @Ron Grosberg ,

Thanks for getting back to me with that info. I've tried to replicate your scenario with a nested warning in autoschedule with group by/filter by team applied. I've tested on Firefox 68 on Mac and Windows, and I can't seem to reproduce the mouse cursor flickering behaviour. I'm wondering if this may be a quirk of Firefox on Ubuntu?

As a temporary workaround, does it help to expand all from the issue drop down?

 

I'd love to see the screen recording if you're able to get this happening again. 

[Ron Grosberg]

Hi Emma,

Thanks for looking at it!

it might be a quirk. to be honest I cannot do auto-scheduling at all. I am not sure what happened, if you have any idea how I can check why -  the auto-schedule keeps scheduling 0 tasks, and nothing I do affects it

[Emma Ysebaert]

Happy to help! Regarding auto-scheduling, if it's scheduling 0 tasks, that just means the algorithm has no optimisations to make (your plan is perfect, congratulations!).

If you wanted to see some auto-schedule changes, you would need to make changes to your plan, for example your auto-schedule settings, team sprint capacity, issue estimate values, target dates etc. There's a plethora of factors that auto-schedule considers - here's some more detailed info if it helps:

https://confluence.atlassian.com/jiraportfolioserver/auto-scheduling-issues-967895245.html

[Emma Ysebaert]

Hi @Ron Grosberg ,

Thanks for getting in touch, and I'm sorry you're experiencing this issue.

In order to better understand why this might be occurring, I was hoping you could help me with some further info:

• What is the Firefox version you are using? Are you on Windows or Mac?
• Do you have any particular view settings or filters applied in your plan?
• Is this only occurring for you during autoschedule?
• Is this only occurring for nestings that contain warnings?

A screen recording would also be beneficial if that's possible.

Looking forward to assisting further,

Regards,

Emma

Portfolio for Jira team

[Ron Grosberg]

Hi Emma,

Thanks for your help, and sorry for the delay, we have summer vacations so I'm hardly at work these days...

As for your questions:

1. FIrefox version - 68.0.1 (64 bit) - I am not on Mac, nor Windows - I'm on Ubuntu

2. I had one filter - by team, and my view was grouped by team, showing sprints allocation on top

3. Yes, it only happens during auto-schedule when I have warnings

4. Yes - only for nesting containing warning.

I'd love to create a screen recording, but now when I tried it again the auto-schedule keeps telling me that 0 issues were changed, hence I don't get the warnings... I will try to find out why nothing is auto-scheduled right now and then record the issue