Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,298,653
Community Members
 
Community Events
165
Community Groups

Error "Field 'parent' does not exist or you do not have permission to view it."

Edited

All of my filters using the parent field (which were working last week) are now returning errors that Field 'parent' does not exist or you do not have permission to view it. 

Screen Shot 2020-05-18 at 1.47.52 PM.png

When I begin to type "parent" in the query, it no longer suggests/populates parent as an option.

Screen Shot 2020-05-18 at 2.20.55 PM.png

The parent field does show up in other filter results, but you cannot sort by it.

sort error.gif

I am a site admin and have access to all projects/features/products, etc.. I have also checked with other admins and they return the same error.

I've been checking other fields and, thus far, I have not found similar issues. 

 

2 answers

1 accepted

0 votes
Answer accepted

Hi @Kim Christensen ,

I suspect a Jira Admin could have disabled sub-tasks in your Jira instance.

parent-field.PNG

May you enter the following URL and check if that's the case?

https://YOURSITE.atlassian.net/secure/admin/subtasks/ManageSubTasks.jspa

Hope it helps.

That was it. Thank you!

Like Ignacio Pulgar likes this
0 votes

Hi @Kim Christensen 

Are you sure that parent works with is not EMPTY?

I know that is not a good comparision but on on prem available operators for parent fields are: ~, !~, in, not in.

 

Please check it.

 

Regards,

Seba

I checked all operators and they return the same error.

I know this worked as late as last week, because it was part of the query for a saved filter I've used multiple times.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Confluence

An update on Confluence Cloud customer feedback – June 2022

Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...

219 views 1 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you