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Error on portfolio - Bummer, something has gone terribly wrong here...

Wilson Medina
Wilson Medina Jun 11, 2019

Script error. inScript error. in 

Line# 0, Col# 0. Detailed stacktrace not available in your browser.

===================
=== Client Info ===
===================

User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36 
Local time: Tue Jun 11 2019 12:46:45 GMT-0500 (hora estándar de Colombia)

===================
=== Plugin Info ===
===================

Plugin build: 1000.332.0
SEN: Unknown

===================
=== System Info ===
===================

Jira Title: Jira
Jira Version: 1001.0.0
Agile Version: 1001.0.0-SNAPSHOT
Vertigo: true

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Andy Heinzer
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jun 18, 2019

Hi Wilson,

Sorry to hear that you have encountered this specific error.  It appears that you are using a Jira Cloud site when trying to use or install Portfolio.  As such, I would like to create a support request with our Cloud support team to better investigate this problem.

However on your account I can see two different Cloud sites in which you are a user.  I could create a support case on your behalf, but first I would need to know which Cloud site URL you are using where you experience this error.

Regards,

Andy

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Wilson Medina
Wilson Medina Jun 18, 2019

Hi Andrew,

Thanks for repply.

The site from problem is https://choucairtesting.atlassian.net/

 

Regards,

Wilson

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Andy Heinzer
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jun 19, 2019

Hi Wilson, I created a support case for this in https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-486411

Regards,

Andy

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