Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Creating issues with parent link (portfolio) is not working just for 1 case.

Using the Portfolio app, we have the following hierarchy setup:




Only 1 project has issue types: Initiative and Projects (and with no Epics available in this one).


All other Jira projects have Epics-->...


I have an Initiative with several Projects, and this relation is mandatory when I'm creating new projects. I need to add the Initiative Parent Link.


Since some days ago, to create a new project, if we choose a specific Initiative (and only 1 specific initiative) the browser does not return with the issue key information. Keeps some time (around 1 minute) loading, and the creating window is visible again with no other feedback, including the "create" button. But the ticket was created.

This only happens with the specific initiative. Changing the initiative, there are no issues.

This specific initiative has already more than 80 projects (issue type) linked.


Several users were tested and the issue remains.

Several laptops were tested and the issue remains

Several browsers were testes and the issue remains.


Can you help?



1 answer

1 accepted

There is no problem with this. The issue is a backgraound script (field sync app) who takes a long time (too much) to complete it. Disabling the script, there is no issue anymore.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence Cloud

🎨 Add some visual life to your templates

Hi Atlassian Community, My name is Avni Barman, and I am a Product Manager on the Confluence Cloud team. Based on feedback from you, we are giving admins more power to create templates that a...

185 views 3 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you