Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Creating issues with parent link (portfolio) is not working just for 1 case.

Using the Portfolio app, we have the following hierarchy setup:

 

Initiative->Project->Epic->tasks->subtasks.

 

Only 1 project has issue types: Initiative and Projects (and with no Epics available in this one).

 

All other Jira projects have Epics-->...

 

I have an Initiative with several Projects, and this relation is mandatory when I'm creating new projects. I need to add the Initiative Parent Link.

 

Since some days ago, to create a new project, if we choose a specific Initiative (and only 1 specific initiative) the browser does not return with the issue key information. Keeps some time (around 1 minute) loading, and the creating window is visible again with no other feedback, including the "create" button. But the ticket was created.

This only happens with the specific initiative. Changing the initiative, there are no issues.

This specific initiative has already more than 80 projects (issue type) linked.

 

Several users were tested and the issue remains.

Several laptops were tested and the issue remains

Several browsers were testes and the issue remains.

 

Can you help?

 

Humberto

1 answer

1 accepted

There is no problem with this. The issue is a backgraound script (field sync app) who takes a long time (too much) to complete it. Disabling the script, there is no issue anymore.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Advanced Roadmaps

3 short videos to help you get started with Advanced Roadmaps

Hi community, I’m Roi, a product manager working on Advanced Roadmaps for Jira. While Advanced Roadmaps is a powerful tool to plan and track work at scale, we know it can be challenging to get star...

6,584 views 25 19
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you