Configuring issue hierarchy above epics in Advanced Roadmaps

[Felix Klaes]

Hi everyone,

I recently started with the trial version for the jira software premium, to explore the advanced roadmaps and figure out if we need the features in our team.

First I wanted to create an issue hierarchy above epic level. I feel like I did all the steps, but it still doesn't work properly.

I created a new issue type "initiative"

I assigned the issue type to the issue type scheme of the relevant project

I added a new Issue type hierarchy with the new "initiative" issue type

And in the advanced roadmap, this project is linked (it's the only source in this case)

Now, when I click "create issue" in my plan, the new "initiative" issue appears, but is disabled.

Does anyone know, where my error is? What did I miss?

Thank you guys in advance, I'm really out of ideas here.

[Mark Segall · Accepted solution]

Hi @Felix Klaes - Roadmaps default to Epic at the highest level so you can only create epic and below.  All you need to do is click Filter and under hierarchy, change the From issue type to Initiative.  That should do the trick.

[Felix Klaes]

Hi @Mark Segall
thank you very much for the fast help. That fixed my problem. Now everything works as intended.