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Can't see my active Sprint

Hi, when trying to plan my teams capacity. I do see previous and projected sprint, but I don't see my active sprint. Why? What did I miss?

Screen Shot 2021-03-17 at 4.42.48 PM.png

2 answers

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Answer accepted
Dave Atlassian Team Mar 17, 2021

Hi @Dina M,

It might be that you've not configured your "Commerce A" team to be associated with the correct issue source (i.e. board) that the active sprint appears on.

Looking at the screenshot it would seem like you have that team associated with a board of some description (because of all the projected sprints) but not one that the sprint is one.

I would take the following steps:

  1. Go to the "Teams" tab, edit the team and confirm the issue sources is correct
  2. Go to that issue source (i.e. the board / backlog) and check that the sprint you expect to see is there

If a sprint is still active, it should appear past the "now" line (the dotted orange line) regardless of what end date the sprint was given.

I hope this helps, let me know if you need additional info



Dave, thank you so much. My issue source was project rather than board. I changed it and it worked. Cheers!

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Dave Atlassian Team Mar 18, 2021

No worries @Dina M - happy to have helped!

Thank you, that solved my problem too. Does that mean in the Plan Issue Sources has to include a source to a board? filter is not enough

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Dave Atlassian Team Apr 26, 2021

@Ahmed Saleh - yes, in order to see sprints you need to have a board as an issue source.

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0 votes
Curt Holley Community Leader Mar 17, 2021

From what I can see/tell, it is because the timeline settings have an end date prior to your current sprint.

Regardless, play around with the the date range and see if that fixes it.

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