Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can't see my active Sprint

Hi, when trying to plan my teams capacity. I do see previous and projected sprint, but I don't see my active sprint. Why? What did I miss?

Screen Shot 2021-03-17 at 4.42.48 PM.png

2 answers

1 accepted

2 votes
Answer accepted
Dave Atlassian Team Mar 17, 2021

Hi @Dina M,

It might be that you've not configured your "Commerce A" team to be associated with the correct issue source (i.e. board) that the active sprint appears on.

Looking at the screenshot it would seem like you have that team associated with a board of some description (because of all the projected sprints) but not one that the sprint is one.

I would take the following steps:

  1. Go to the "Teams" tab, edit the team and confirm the issue sources is correct
  2. Go to that issue source (i.e. the board / backlog) and check that the sprint you expect to see is there

If a sprint is still active, it should appear past the "now" line (the dotted orange line) regardless of what end date the sprint was given.

I hope this helps, let me know if you need additional info

Regards,

Dave 

Dave, thank you so much. My issue source was project rather than board. I changed it and it worked. Cheers!

Like Dave likes this
Dave Atlassian Team Mar 18, 2021

No worries @Dina M - happy to have helped!

Thank you, that solved my problem too. Does that mean in the Plan Issue Sources has to include a source to a board? filter is not enough

Like Dave likes this
Dave Atlassian Team Apr 26, 2021

@Ahmed Saleh - yes, in order to see sprints you need to have a board as an issue source.

Like Ahmed Saleh likes this
Like Dave likes this
0 votes
Curt Holley Community Leader Mar 17, 2021

From what I can see/tell, it is because the timeline settings have an end date prior to your current sprint.

Regardless, play around with the the date range and see if that fixes it.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Apps & Integrations

How we use Jira Service Management for our recruitment process! - Part 2

It is never about setting up a process and being done with it. Rather, the focus should always be on optimizing it for the best outcomes. Thus, we didn’t stop at setting up JSM for our recruitment pr...

216 views 0 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you