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Can not setup the Advanced Roadmaps App for JIRA

Timon Engelmann
Timon Engelmann
Contributor
October 20, 2020

Dear Atlassian community and developers,

we just bought the app for the advanced roadmap in JIRA, since we have not the next-gen-project available.

I have tried multiple variations but it is not possible to create a roadmap, we get the following error (it's longer, but atlassian allows here maximum 20k letters): 

com.querydsl.core.QueryException: Caught MySQLSyntaxErrorException for select `configuration`.`ISSUE_LIMIT`, `configuration`.`HIERARCHY_ISSUE_LIMIT`, `configuration`.`PROJECT_LIMIT` from `AO_D9132D_CONFIGURATION` `configuration` limit

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Angus Russell
Angus Russell
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 20, 2020

@Timon Engelmann this shouldn't happen, please file a support ticket at https://support.atlassian.com/contact/#/ and our support engineers can help you get to the bottom of it.

Thanks,

Angus

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