We are currently evaluating the portfolio and have come across an issue where we assign a member to more than one team (they may have a required skill) and the effective member 'resource' count doubles automatically.
If say 2 epics are scheduled for the same release with the 2 separate teams, it will appear as if that member has double hours available per week without changing the availability in team (manual override) and the schedule is not accurate.
We know you can override it manually, but when scheduling across a larger number of projects and different 'multi-membership' people it becomes too error prone. To work around the problem we currently just use one team and assign to epics individually (not ideal). The schedule will always assign the user to the highest priority epic and won't overstate their resource count, etc.
So ideally when a member is in multiple teams it would work the same way and avoid the need to micro-manage the availability in a team to solve.
Is this a known problem or is some setting available to prevent the double up issue?
Hi Barnaby, this is a known topic but has been a conscious design decision in a first step given the number of different usecases and variations we've seen related to this, thus we've started out with giving manual control over the availability in a team. There is an open suggestion ticket related to this: https://jira.atlassian.com/browse/JPO-114 - please make sure to vote for it and comment on it if it does not cover everything.
Hello Community! We thoroughly enjoyed this just-for-fun conversation in the Jira Admin Group about what it's like to be a Jira Admin. For #JiraJuly, our talented designers created these graphics t...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events