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Adding column/criteria for issues resolved

Good day,

 

Please can you assist by explaining how I would go about adding the column "Client Name" to the report/ .csv download so that issues can be filtered per client?

Support issues per client 15.04.19.PNG

Thank you.

 

Regards,

 

Sean

 

1 answer

0 votes

Hi Sean,

To add in additional columns for a .csv export in the issue navigator, first you will need to change the view to "List View" in the upper right:

Screen Shot 2019-04-16 at 10.37.43 AM.png

Then You will have the option to add in columns including your "Client Name" custom field:

Screen Shot 2019-04-16 at 10.37.24 AM.png

Then when exporting the CSV select Export Excel CSV (Current Fields):

Screen Shot 2019-04-16 at 10.41.43 AM.png

The Export will now contain the custom field as a column in your CSV.

Additional details can be seen in "Searching for issues: 3. Change your view of the search results"

Regards,
Earl

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