UPDATE #2 - 6th August: This bug has now been resolved from Google's side with the release of Chrome v76. Please let us know if you still continue to have this issue.
UPDATE #1: Google have been looking into this issue and have determined the first bad build that reproduces this regression. The problem appears to be resolved in Beta and Dev builds for V76 & V77. No ETA on when a fix for Chrome will roll-out. More info is available on their public ticket here:
Hello Portfolio community,
On the week ok June 10th, our team identified an issue with the recent release of Chrome version 75. The problem may results in a memory leak and subsequent browser crash while using the new improved experience in Portfolio for Jira Server and Data Center.
This issue will retroactively impact older versions of Portfolio, so if your instance is using Portfolio version 2.19 to 3.3.0, then it’s likely the latest version of Chrome will affect you.
In response, we released version 3.3.1 which includes a workaround for the limitation in Chrome (also included in 3.4.0 and any future release).
See more info on our relevant JAC ticket here: https://jira.atlassian.com/browse/JPOSERVER-2615
We encourage you to upgrade to the latest version of Portfolio so you or other users in your instance avoid this issue with Chrome. Clearing your local storage / cache may also be necessary post-upgrade.
If you’re not able to update your Portfolio version promptly or consider using another browser such as Firefox, until you’re able to upgrade to Portfolio’s latest version.
For guidance on Chrome updates, see this article: https://support.google.com/chrome/answer/95414
We’re investigating this issue and will be reaching out to Google with our findings. We apologise for any inconvenience this has caused and we appreciate your patience.
Rhys Christian | Product Manager, Portfolio for Jira Server & Data Centre, Atlassian
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