Hi - I can't disable email notification fundamentally (via Jira's Notification schemes) but I have an Adaptavist script that runs daily and generates hundreds of email notifications due to the issue updates it makes - Is there a clever way to suppress just notifications that this job causes?
Hi @Carl Sjoquist ,
That should be possible using the DO_NOT_DISPATCH option with your issue manager.
You need update issue with IssueManager with dispatch option DO_NOT_DISPATCH and parameter sendmails false.
Here is an example:
def user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()
def issueManager = ComponentAccessor.getIssueManager()
issueManager.updateIssue(user, event.issue, EventDispatchOption.DO_NOT_DISPATCH, false)
Documentation can be found here:
Hey @Carl Sjoquist ,
On cloud this should be even easier. The cloud app for Scriptrunner uses the REST API (your script will be different too).
A method exists to edit an issue https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-put
and this call also has a property "notifyUsers" which you can set to "false"
Whether a notification email about the issue update is sent to all watchers. To disable the notification, administer Jira or administer project permissions are required. If the user doesn't have the necessary permission the request is ignored.
Hello everyone, I am a product manager in the Jira Cloud team focused on making sure our customers have a delightful experience using our products. Towards that goal, one of the areas which is extr...
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