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how to get SLA fields in scriptrunner

Dear all,

 

how to get value from SLA field using scriptrunner. while running my own script below is the result, but it is not capturing exact remaining SLA. Can any one suggest in which parameter i can get the value.

 

 

SLAValue{completeSLAData=[], timeline=Timeline{events=[TimelineEvent{date=2018-03-01T09:11:34.760Z, types=[START]}]}, ongoingSLAData=OngoingSLAData{goalId=107, startTime=2018-03-01T09:11:34.760Z, paused=false, thresholdData=some(ThresholdData{calculatedAt=2018-03-01T11:25:39.001Z, remainingTime=some(-4444241), thresholdsConfigChangeDate=2018-02-15T13:06:01.228Z, thresholdsConfigChangeMsEpoch=1518699961228})}, metricId=46, definitionChangeDate=2018-02-15T13:06:01.240Z, definitionChangeMsEpoch=1518699961240, goalsChangeDate=2018-02-15T13:14:33.712Z, goalsChangeMsEpoch=1518700473712, goalTimeUpdatedDate=2018-03-01T11:25:35.025Z, goalTimeUpdatedMsEpoch=1519903535025, metricCreatedDate=1518699961228, updatedDate=some(1519903539010)}

1 answer

Hi Rajneesh, 

// remaining time in milliseconds
def remainingTime = value.ongoingSLAData.thresholdData.get().remainingTime.get()

you will get the time in milliseconds. 

Could you please explain what is value here in the above code.

def remainingTime = value.ongoingSLAData.thresholdData.get().remainingTime.get()

I am trying to get remaining time from Time to Resolution field. Could you please guide me on the same?

Thanks,

Prashant

Hey I have the question ,I want to get the breahed time value,does the code work?I think it is different from the issue view displayed. If not,could you tell me how to caculate the breahed time ?

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