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getCustomFieldValue does not get a value from the "scripted field".


I am trying to write the listener that will copy data from "scripted field" to text field (or a field with url type).

"search url" - this is "scripted field" in which the hyperlink is calculated.
"Test" - this is text custom field. I want to copy the value of the first field into it.

But getCustomFieldValue function does not work. Following the logs, script execution stops on the line "getCustomFieldValue". The most incomprehensible thing is that еt does not return any errors or exceptions.

However, if I take another field as the data source, the script works well!


There is code of my listener: 

import com.atlassian.jira.issue.Issue
import com.atlassian.jira.issue.ModifiedValue
import com.atlassian.jira.issue.util.DefaultIssueChangeHolder
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.event.issue.IssueEventListener
import com.atlassian.jira.event.issue.IssueEvent
import com.atlassian.jira.issue.fields.CustomField"tasknumber: " + event.issue);

def issue = event.issue as Issue
def customFieldManager = ComponentAccessor.getCustomFieldManager()
def tgtField = customFieldManager.getCustomFieldObjects(event.issue).find { == "Test"} ("targetField: " +tgtField);

def sourseField = customFieldManager.getCustomFieldObjects(event.issue).find { == "search url"} ("sourseField: " +sourseField.getIdAsLong());

def changeHolder = new DefaultIssueChangeHolder(); ("field value3");
try {
def String copyurl = issue.getCustomFieldValue(sourseField); ("field value2"); ("field value: " + copyurl);
tgtField.updateValue(null, issue, new ModifiedValue(issue.getCustomFieldValue(tgtField), copyurl),changeHolder)
} catch(Exception e) { ("field value5"); ("field value err: " + e);


Please help to understand the causes of the problem.


1 answer

0 votes
Hana Kučerová Community Leader Nov 25, 2019

Hi @Fomin Dmitriy 

I've just tested your code and it worked for me.

On which event(s) do you fire this script? I've tried it only with the "Issue Commented" event.

How is your scripted field defined? I've inserted only random text value without any code.

Which version of Jira/ScriptRunner do you have?

Hi, @Hana Kučerová 

Version of ScriptRunner is 
I use "all issue events".

The result of calculating the field value is formed as follows:

def result = RName + " (" +RDate.format("dd-MMM-yyyy") + ")"
def jqlname = URLEncoder.encode(RDate, "utf-8")
return '<a href=https://"mybazeURL"' + jqlname + '" >' + result + '</a>'


Here is "mybaseurl" - replaces full URL address, "RDate" and "RDate" - calculated value.

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