Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,296,658
Community Members
 
Community Events
165
Community Groups

convertToMultiSelect only saves the last selected value

We have a simple Behaviour to convert a single select field to a multi-select: 

getFieldByName("Craft").convertToMultiSelect()

When I edit an issue using this Behaviour, I can select multiple values but only the one I choose last is actually saved, and no more than one value is ever saved.

I tried it this way too, but no change:

getFieldByName("Craft").convertToMultiSelect([ 
ajaxOptions: [
query: true, // keep going back to the sever for each keystroke
minQueryLength: 0,
keyInputPeriod: 500,
formatResponse: "general",
]
])

We're running Scriptrunner 6.0.0-p5 on Jira Service Desk 4.6.1.

3 answers

1 accepted

You cant convert single select to multi select. It may have the same appearance but you cant store multiple values in a single select select list field.

You must have a text field to do that.

The ScriptRunner documentation for this is pretty bad - they never mention it must be a text field. Hell, in their "Walkthroughs", they never even attach it to a field. But, they do show a screenshot of it working and the field name they use throughout is called "TextFieldB" (or similar). So, you can figure it out, if you try. Still, pretty bad on their part.

How about any documentation for the `convertToMultiSelect` method at all? All we get are examples that happen to use options. Where is the list of all the options?

Why does this use the keys when displaying?

Are both text and html required for "general" responses?

Pretty terrible solution, imo.

What is the current field type which you are converting ?

Like I said, it's a single select.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

327 views 0 10
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you