In which database table and fields is it stored for each issue, whether the sla has been fulfilled or not?
I have read these articles, but in these tables there is only information about the SLA itself, but not whether or not a particular issue has met the SLA.
The tables mentioned in these articles are AO_54307E_GOAL and AO_54307E_TIMEMETRIC, but there isn't information about the issues.
I know it can be acqueried via API, but I need to access the information via database.
Hello everyone! We are very excited to announce some much needed changes to the issue create experience in JSM (the blue "create" button) at the top of the screen. We have just starte...
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