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What happens when I cancel my subscription to TM4J?

Anna Almonte
Anna Almonte Apr 07, 2020

I would like to cancel/ suspend my subscription to Adaptavist /TM4J for a few months?  What happens to the existing data/ tests in the application?  Ideally, I don't want to lose the work that has already be done.  

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Katy Kelly
Katy Kelly Rising Star Apr 08, 2020

Hi Anna, 

We assume you are using Jira Cloud as you mentioned subscription? Unfortunately you cannot stop the TM4J subscription and restart it. Your information would be lost as you would have cancelled the subscription. 

If you have further questions please feel free to open a ticket here in our support portal. 

Kind regards,

Katy

Adaptavist Product Support 

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Anna Almonte
Anna Almonte Apr 08, 2020

Thanks for your response Katy! 

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