Hi all,
Please help, I'm using JIRA to manage project, I have several project with the same template, same field, I create custom field from : settings - issue - custom fields.
I've added several custom field maybe 10, but 3 out of 10 have problem with 1 of my project, give error message like this when choose the dropdown option :
Hi @Hendra Prakasa ,
Welcome to the community !!
To update a field value, the field should be present in Edit Screen of that ticket type. So go to project settings --> Issues --> Screens. Update the Edit Screen of the particular Ticket type and add the custom field in it.
Please note: You should be a Jira admin to update the screens.
Screenshot for your reference is attached
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