Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

We couldn't set the select value Field 'customfield_10134' cannot be set. It is not on the appropria

Hendra Prakasa
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 16, 2023

Hi all,

Please help, I'm using JIRA to manage project, I have several project with the same template, same field, I create custom field from : settings - issue - custom fields.

I've added several custom field maybe 10, but 3 out of 10 have problem with 1 of my project, give error message like this when choose the dropdown option :


"We couldn't set the select value
Field 'customfield_10134' cannot be set. It is not on the appropriate screen, or unknown."
What configuration is wrong ?
I don't make any complex setting, all is standard but I dont know why only this 3 field problem with 1 of my project, my other project is all fine with 10 custom field.
How to solve the issue ?


1 answer

0 votes
Rilwan Ahmed
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 17, 2023

Hi @Hendra Prakasa ,

Welcome to the community !!

To update a field value, the field should be present in Edit Screen of that ticket type. So go to project settings --> Issues --> Screens. Update the Edit Screen of the particular Ticket type and add the custom field in it. 

Please note: You should be a Jira admin to update the screens. 

Screenshot for your reference is attached


Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events