Is there a way on Jira Service Desk (server) to turn on notifications email for all organization members, once for all ?
My goal is to notify by email a customer which has 2 email adresses.
(Only one email adress can be attached to a Jira user)
I have created 2 user acounts with different email adresses for each. Those 2 account/user belongs to the same organisation.
When creating a new ticket, there is only one notification email sent to the 2nd account asking for been notified or not.
Is there a way to sort out ?
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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