Turn on notifications for all organization members

Hello,

Is there a way on Jira Service Desk (server) to turn on notifications email for all organization members, once for all ?

My goal is to notify by email a customer which has 2 email adresses.

(Only one email adress can be attached to a Jira user)

 

I have created 2 user acounts with different email adresses for each. Those 2 account/user belongs to the same organisation.

 

When creating a new ticket, there is only one notification email sent to the 2nd account asking for been notified or not.

Is there a way to sort out ?

 

Best Regards,

Vincent

1 answer

This widget could not be displayed.

Hi Vincent,

Can you describe the approach you are currently taking - i.e. what configuration you have? This will help us with suggesting alterations.

Thanks,

Jake

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

45 views 2 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you