Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Switch automation on/off based on time?

I'm part of an international team that covers JIRA tickets in shifts. I have automation that sends me an email whenever a ticket is created.

This is great while I'm working, I can see new tickets as they come in, but it also means I'm seeing all the tickets that come in while I'm off (which my coworkers will handle).

Is there a way to set up automation that says something along the lines of, IF it's between 9am and 5pm, send a mail for each new ticket created.

1 answer

1 accepted

1 vote
Answer accepted
Hana Kučerová
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 18, 2021

Hi @chris_narita ,

welcome to the Atlassian Community!

What about to add JQL condition to your rule? Something like:

created >= startOfDay(8h) AND created <= startOfDay(17h) 


This worked! Thank you @Hana Kučerová 

Like Rich Wolverton likes this

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events