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Send email using global looping transition?


I have a usecase where I want to send out an email using a using global looping transition:

- global looping transition "Send email" with a transition screen (and custom fields Summary, Description, Recipients, Attachment)

- ScriptRunner post function as described in

I think it should be possible to map the custom fields to the post function script "fields"/variables: sendEmail('', '<Your subject here>', '<Your body here>') 

Summary: <Your subject here>
Body: <Your body here> Recipients


Is this possible? Or are there other thoughts for sending out custom emails using a user dialog screen?

Many thanks and best regards,


1 answer

0 votes
Sarika Dalal Community Leader Dec 07, 2021

@Berry Kersten I think the approach you suggested using script runner is the best way to do that.

Script runner post function for send mail is already present which will give you option to map custom field in the body/Subject and you can add attachment as well from here.



Sarika Dalal

Hi @Sarika Dalal Great. Thanks!

One more question. Is is also possible to store the sent custom email in a comment? Did not see that functionality in in the documentation.


Cheers, Berry.

Sarika Dalal Community Leader Dec 12, 2021

@Berry Kersten , Yes You can do that via Custom script.

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