Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Scriptrunner stopped working and asking to pay again!

Hi Atlassian community,

I have raised the ticket with Atlassian with regard to scriptrunner plugin issue ("CA-993236 Issue with the plug in"). We had already purchased this plugin , but all of a sudden it stopped working and it is asking us to pay again. AFAIK this subscription was perpetual and why is this asking us to purchase ? Can you please help to sort out this issue asap with high priority ? 

 

Kind regards,

Dev

 

1 answer

1 accepted

0 votes
Answer accepted

Hi,

Server licenses are perpetual however if any changes are done to your environment scripts are not guaranteed to continue working. 

Unfortunately we do not have access to the Atlassian ticket and without knowing your license details we cannot give any recommendations here. Please open a ticket here and provide the SEN for your license. 

Kind regards,

Katy

Adaptavist Support 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira

Admins, notify your Jira instance of system-wide changes with the new admin announcement banner

Hi All! We’re excited to share the launch of an announcement banner that lets Jira site administrators communicate directly to their users across their  Jira Cloud instance.  ...

555 views 15 18
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you