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Scriptrunner locks ordering of kanban board

I have a series of teams working out of one project. I have built boards for team A-E using script runner queries to determine what work is assigned to that team. The boards load fine, however, they are unable to be ordered. I get the following error "Ranking is disabled, as the Filter Query for this board is not ordered by ascending Rank. Please check your filter configuration."

It appears that when scriptrunner filter returns a new result to the saved filter, the board locks. When it does this, I have to go to the board and click "Add Rank" to sort order again.  Even though the query itself for the board ends in "order by rank".  Since I build boards for many teams, this is problematic as I am the owner of the board and I'm the only one who sees the "add rank" button. But the teams need to be able to rank without me doing this. Why does scriptrunner lock the board like this and is there a different way to address this issue? 


Using Jira Cloud Screen Shot 2020-07-17 at 12.44.16 PM.pngScreen Shot 2020-07-17 at 12.45.00 PM.png

1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jul 18, 2020

I don't understand what you mean by "locks"?  What is the behaviour of a "locked board"?

What appears to be happening here is that you're building a search that doesn't have "order by rank" on it and then correcting it later.

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