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Scriptrunner errors after upgrading to 4.* version

Hi There,


We've updated to the latest available version of Scriptrunner for our 6.4.7 JIRA version and now I see errors in the log file:

2018-02-01 09:50:01,372 atlassian-scheduler-quartz1.clustered_Worker-1 ERROR automation [atlassian.scheduler.core.JobLauncher] Scheduled job with ID 'com.onresolve.jira.groovy.groovyrunner:EscalationService-job:-266997063' failed
groovy.lang.GroovyRuntimeException: Ambiguous method overloading for method
Cannot resolve which method to invoke for [null] due to overlapping prototypes between:
[interface com.atlassian.crowd.embedded.api.User]
[interface com.atlassian.jira.user.ApplicationUser]
at groovy.lang.MetaClassImpl.chooseMostSpecificParams(
at groovy.lang.MetaClassImpl.chooseMethodInternal(
at groovy.lang.MetaClassImpl.chooseMethod(
at groovy.lang.MetaClassImpl.getMethodWithCachingInternal(
at groovy.lang.MetaClassImpl.createPojoCallSite(
at org.codehaus.groovy.runtime.callsite.CallSiteArray.createPojoSite(
at org.codehaus.groovy.runtime.callsite.CallSiteArray.createCallSite(
at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCall(
at com.onresolve.scriptrunner.canned.jira.admin.EscalationService.runService(EscalationService.groovy:406) <+2> (
at java.lang.reflect.Method.invoke(
at org.codehaus.groovy.runtime.callsite.PogoMetaMethodSite$PogoCachedMethodSiteNoUnwrapNoCoerce.invoke(
at org.codehaus.groovy.runtime.callsite.PogoMetaMethodSite.callCurrent(
at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callCurrent(
at com.onresolve.scriptrunner.canned.jira.admin.EscalationService.execute(EscalationService.groovy:334)
at com.onresolve.scriptrunner.canned.jira.admin.EscalationService$execute$0.callCurrent(Unknown Source)
at com.onresolve.scriptrunner.canned.jira.admin.EscalationService.runJob(EscalationService.groovy:432)
at com.atlassian.scheduler.core.JobLauncher.runJob(
at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(
at com.atlassian.scheduler.core.JobLauncher.launch(
at com.atlassian.scheduler.quartz1.Quartz1Job.execute(
at org.quartz.simpl.SimpleThreadPool$

I can't understand where they are coming from. 

Any help is appreciated, thanks. 


4 answers

1 vote

I seem to remember this cropping up a while ago, internally.  Try raising it with the SR team at

In Installed plugins there is only one version of scriptrunner:

ls installed-plugins/ | grep -i groo

Anyone? Any ideas? 

Appears to be from EscalationServices settings. Increased interval stopped errors from appearing in log file. However manual running does not produce any errors. 

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