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I'd like to implement a pre-filled Description field for any project using a certain workflow, so I set up a Behaviour based on the Screen ID of the Create Issue screen for that workflow. However, it's not working. If I remove the screen ID check, it works as expected on all screens, but that's not what I want :)
def desc = getFieldById("description")
def descDefaultValue = """blah""".replaceAll(/ /, '')
if (FieldScreen.getId() == 12903) {
if (! underlyingIssue?.description) {
desc.setFormValue(descDefaultValue)
}
}
Apologies in advance if I missed something simple. Thanks for the feedback.
Following up.. I didn't realize the screen ID was changing. Once I set up the code to detect and print screen ID during troubleshooting, I was able to get it working.
Hi @Veronica Kolstad ,
I am trying to add an auto comment when we close a ticket :
when we click on resolve button we have a screen called CHD Resolve Screen with resolutions and comment box, I am trying to add an auto comment on the comment box. I have tried the following script :
def desc = getFieldById("description")
def defaultValue = """Your issue is now resolved""".replaceAll(/ /, '')
if (getFieldScreen().name== "CHD resolve screen") {
if (! underlyingIssue?.description) {
desc.setFormValue(defaultValue)
}
}
but looks like I still do not get the message on the comment box, do you think I am doing something really wrong as I do not get any error message
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Hello @Veronica Kolstad
Your workflow associates with certaion issue types, so why not just add mapping to this issue types and remove this screen check?
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Thanks for your quick feedback, Mark. We have about 30 groups using JIRA in our organization at this time, and about 80% of the groups use the same workflow for their Scrum teams. I am trying to simplify things for that 80%, since they're all writing user stories.
However, we use the same basic issue types (Story, Bug, Epic, Sub-task) across the organization to keep things simple. If we auto-fill by issue type, my understanding is this would not exclude the 20% of the organization that would not value the pre-filled description we are trying to implement in the Story type.
Using the screen name was suggested by @JamieA here, so I think it's possible and I'm just doing something wrong. I switched to using the screen ID when the screen name didn't work, so I'm hoping there's just something wrong with my syntax.
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