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Hi,
I am trying to create a listener that sends an email only when a given 'custom field value is not null' and any one of the following 3 conditions is true:
ScriptRunner Condition & Configuration:
issue.projectObject.key == 'XXXX' && issue.issueType.name in ['Story', 'Incident'] && cfValues['customfieldname'] != null &&
(changeItems.any { it.get('field')=='priority'} == true) || (changeItems.any { it.get('field') == 'status' } == true)||-- Code is working until here.
(changeItems.any { it.get('field') == 'comments' } == true)-- This is not yielding the correct results.
From the above code, I am able to successfully verify if the custom field value is not null and if there is a change in the priority field or status change for a given story or Incident.
However, unable to do the verify the changes for 'Comments'.
Any ideas on how to achieve this?
Thanks in advance!
I find that it's helpful to break conditions down rather than sting them all together.
Try something like this:
import com.atlassian.jira.event.comment.CommentCreatedEvent
import com.atlassian.jira.event.comment.CommentUpdatedEvent
def customFieldNameHasValue = cfValues['customfieldname'] != null
def priorityIsChanged = changeItems.any { it.get('field')=='priority'}
def statusIsChanged= changeItems.any { it.get('field')=='status}
def commentIsAdded = event instanceof CommentCreatedEvent
def commentIsUpdated = event instanceof CommentUpdatedEvent
log.info "customFieldNameHasValue=$customFieldNameHasValue"
log.info "priorityIsChanged=$priorityIsChanged"
log.info "statusIsChanged=$statusIsChanged"
log.info "commentIsAdded=$commentIsAdded"
log.info "commentIsUpdated=$commentIsUpdated"
return customFieldNameHasValue && (priorityIsChanged || commentIsAdded || commentIsUpdated )
I'm not 100% sure on the commentIsAdded, but you should try it.
Thank you for your response! For Status, I figured out that below code works. I tried the comments part from your code and unfortunately, it does not work.
import com.atlassian.jira.component.ComponentAccessor
def changeHistoryManager = ComponentAccessor.getChangeHistoryManager()
changeHistoryManager.getAllChangeItems(issue).find {
it.field == "status" }
(changeItems.any { it.get('field')=='status'} == true)
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Which events did you configure your Scripted Listener to react to?
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'All Issue Events' (Attached screenshot on the question for your reference!)
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You could try:
def customFieldNameHasValue = cfValues['customfieldname'] != null
def priorityIsChanged = changeItems.any { it.get('field')=='priority'}
def statusIsChanged= changeItems.any { it.get('field')=='status}
def commentIsPresent = (event.comment)
log.info "customFieldNameHasValue=$customFieldNameHasValue"
log.info "priorityIsChanged=$priorityIsChanged"
log.info "statusIsChanged=$statusIsChanged"
log.info "commentIsPresent =$commentIsPresent
return customFieldNameHasValue && (priorityIsChanged || statusIsChanged || commentIsPresent )
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Thank you again for your response! Tried below and still no luck with the comments.
def commentIsPresent = (event.comment)
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I found some typos in the last script I suggested.
Please try this again and report back with the content of the log for the execution that did not work.
def customFieldNameHasValue = cfValues['customfieldname'] != null
def priorityIsChanged = changeItems.any { it.get('field')=='priority'}
def statusIsChanged= changeItems.any { it.get('field')=='status'}
def commentIsPresent = (event.comment).asBoolean()
log.setLevel(org.apache.log4j.Level.INFO)
log.info "customFieldNameHasValue=$customFieldNameHasValue"
log.info "priorityIsChanged=$priorityIsChanged"
log.info "statusIsChanged=$statusIsChanged"
log.info "commentIsPresent =$commentIsPresent"
return customFieldNameHasValue && (priorityIsChanged || statusIsChanged || commentIsPresent )
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Thank you! I tried this one too and no luck on the comments.
So, I figured out an alternative solution:
I created a separate listener for triggering email and picked 'Comment added' and 'Issue comment edited' events from the list of available events. This seems to be doing the work.
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Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
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