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GOAL: Configure a custom email (via scriptrunner postfunction rule) to render a custom field in rich text. i.e. have the custom field display in the email the same way it does when viewing it in a Jira issue.
Configuration thus far: Email template successfully pulls custom field value into email using the below script:
<% out <<
${helper.render(issue.getCustomFieldValue(
com.atlassian.jira.component.ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Development Details")))}
%>
After looking at the adaptavist scriptrunner documentation it looks like you are able to have a field render in the rich text by using the following (example using description field):
${helper.render(issue.description)}
How can I apply this helper.render script to the custom field value above?
Additional Info:
- Custom email is setup with HTML text
Fixed by applying ${helper.render(issue.getCustomFieldValue(
com.atlassian.jira.component.ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Development Details")))}
Hello everyone, I am a product manager in the Jira Cloud team focused on making sure our customers have a delightful experience using our products. Towards that goal, one of the areas which is extr...
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