Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,359,987
Community Members
 
Community Events
168
Community Groups

ScriptRunner Behaviors: Set comment visibility (commentLevel)

Edited

Hi all,

I'm trying to set default comment visibility with ScriptRunner Behaviors.

SRJIRA-2545 says that it's possible with the following script:

def formField = getFieldById("commentLevel")
formField.setFormValue("role:10011")

So I tried it: for the comment field for a specific project (all issue types in it):
SR.png


without success (this is the issue view screen, tried refreshing cache with Ctrl+Shift+R):

Screenshot_1.png

 

Here are the roles that I have, I marked the role ID so that there's no doubt I used the right one in the script:

 

Screenshot_2.png

 

What am I doing wrong? (it's in a Jira Service Desk project)

Environment:

JIRA Service Desk 3.11.0 (Jira 7.8.0)
ScriptRunner 5.3.9
Tried on:
Google Chrome 65.0.3325.181
Firefox 59.0.2

1 answer

I'm having the exact same issue.   I've got code as an initializer without a field and decided to try your approach as well to add it to the Comment field.  Adaptavist responded to a ticket I raised indicating that a bug was fixed in version 5.3.9.  Since you're on 5.3.9, I would think you'd be fine.  (my system has an issue and I can't get from 5.3.26 to 5.3.9 so I'm still working on it myself)

I  will suggest you try putting the code in as an initializer alone as I reviewed debug log messages I made and it looks like they were never hit when expressed as a server script for the Comment field.  Could be wrong, though.

Discovered something that I wasn't aware of.  The defaulting is only working on the Edit screen of an issue and not the Browse screen of the issue.  I now recall that Behaviors are only meant for the Edit screen, but hopefully Adaptavist may have some other guidance.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira

Online AMA this week: Your project management questions answered by Jira Design Lead James Rotanson

We know that great teams require amazing project management chops. It's no surprise that great teams who use Jira have strong project managers, effective workflows, and secrets that bring planning ...

179 views 1 6
Read article

Atlassian Community Events