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ScriptRunner Behaviors: Set comment visibility (commentLevel)

Edited

Hi all,

I'm trying to set default comment visibility with ScriptRunner Behaviors.

SRJIRA-2545 says that it's possible with the following script:

def formField = getFieldById("commentLevel")
formField.setFormValue("role:10011")

So I tried it: for the comment field for a specific project (all issue types in it):
SR.png


without success (this is the issue view screen, tried refreshing cache with Ctrl+Shift+R):

Screenshot_1.png

 

Here are the roles that I have, I marked the role ID so that there's no doubt I used the right one in the script:

 

Screenshot_2.png

 

What am I doing wrong? (it's in a Jira Service Desk project)

Environment:

JIRA Service Desk 3.11.0 (Jira 7.8.0)
ScriptRunner 5.3.9
Tried on:
Google Chrome 65.0.3325.181
Firefox 59.0.2

1 answer

I'm having the exact same issue.   I've got code as an initializer without a field and decided to try your approach as well to add it to the Comment field.  Adaptavist responded to a ticket I raised indicating that a bug was fixed in version 5.3.9.  Since you're on 5.3.9, I would think you'd be fine.  (my system has an issue and I can't get from 5.3.26 to 5.3.9 so I'm still working on it myself)

I  will suggest you try putting the code in as an initializer alone as I reviewed debug log messages I made and it looks like they were never hit when expressed as a server script for the Comment field.  Could be wrong, though.

Discovered something that I wasn't aware of.  The defaulting is only working on the Edit screen of an issue and not the Browse screen of the issue.  I now recall that Behaviors are only meant for the Edit screen, but hopefully Adaptavist may have some other guidance.

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