I'm trying to set default comment visibility with ScriptRunner Behaviors.
SRJIRA-2545 says that it's possible with the following script:
def formField = getFieldById("commentLevel") formField.setFormValue("role:10011")
So I tried it: for the comment field for a specific project (all issue types in it):
without success (this is the issue view screen, tried refreshing cache with Ctrl+Shift+R):
Here are the roles that I have, I marked the role ID so that there's no doubt I used the right one in the script:
What am I doing wrong? (it's in a Jira Service Desk project)
JIRA Service Desk 3.11.0 (Jira 7.8.0)
Google Chrome 65.0.3325.181
I'm having the exact same issue. I've got code as an initializer without a field and decided to try your approach as well to add it to the Comment field. Adaptavist responded to a ticket I raised indicating that a bug was fixed in version 5.3.9. Since you're on 5.3.9, I would think you'd be fine. (my system has an issue and I can't get from 5.3.26 to 5.3.9 so I'm still working on it myself)
I will suggest you try putting the code in as an initializer alone as I reviewed debug log messages I made and it looks like they were never hit when expressed as a server script for the Comment field. Could be wrong, though.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events