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Script error: cannot cast object 'user' with class with class 'com.atlassian.jira.user.DelegatingApplicationUser' to class 'com.atlassian.crowd.embedded.api.User'

Cristina_Abunei

After migrating to JIRA 7, from JIRA 6.4.3, the send email script listener does not work anymore.

The error in the logs is:

Please let me know if you need any other details.

Thank you.

email1.png

email3.png

email2.png

Accepted answers

All comments

Rafael Franco

Hi Cristina,

Can you provide us with your current script so we can take a look?

Regards,

Rafael

Cristina_Abunei

Hi @Rafael Franco [Adaptavist],

Here is the script:

import com.atlassian.jira.issue.Issue
import com.atlassian.jira.issue.fields.CustomField
import com.atlassian.jira.issue.CustomFieldManager
import com.atlassian.jira.ManagerFactory
import com.atlassian.jira.ComponentManager
import com.atlassian.jira.issue.context.IssueContext
import com.atlassian.jira.issue.context.IssueContextImpl
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.customfields.manager.OptionsManager
import com.atlassian.fugue.Option
import org.apache.log4j.Category
import com.atlassian.jira.util.JiraUtils;
import org.ofbiz.core.entity.GenericValue;
import com.atlassian.jira.issue.MutableIssue

def componentManager = ComponentManager.instance
def compAccessor = new ComponentAccessor()
def customFieldManager = compAccessor.getCustomFieldManager()
def cf = customFieldManager.getCustomFieldObjects(issue).find {it.name == 'Process Area'}
def passesCondition = false
if(cf!=null){
def fieldConfig = issue.getCustomFieldValue(cf)
if(fieldConfig.toString().contains('System Architecture'))
passesCondition = true
else
passesCondition = false
}

Rafael Franco

@Cristina Abunei can you please reedit your post using the "code" option in the editor otherwise becomes hard to read? Thanks

adammarkham

Hi Cristina,

I can't see where you get a user from in the script you provided. Are you sure the error is coming from this post-function and not another one on the same transition?

For JIRA 7 your script should look like:

import com.atlassian.jira.component.ComponentAccessor

def customFieldManager = ComponentAccessor.getCustomFieldManager()

def cf = customFieldManager.getCustomFieldObjects(issue).find { it.name == 'Process Area' }
def passesCondition = false

if (cf != null) {
    def fieldConfig = issue.getCustomFieldValue(cf)
    if (fieldConfig.toString().contains('System Architecture')) {
        passesCondition = true
    }
    else {
        passesCondition = false
    }
}

Thanks,
Adam

Cristina_Abunei

Hello,

There is indeed no user type object in the script, the problem is that I set an email address. This is a listener that sends emails, and the error is related, I think, to how script Runner calls the method that sends emails. I have a few email addresses configured in the 'to' section' of the listener and the error, I think, is related to that.

Thank you.

adammarkham

Could you include a screenshot of how you have your listener configured? Are you also able to send the message you get in the logs when the listener runs? There may be more to the message which will give us some clues.

Cristina_Abunei

email1.pngemail2.png

Hello @Adam Markham, I added the screenshots of the configuration, and the error message:

2017-02-10 01:33:09,411 http-nio-8080-exec-16 ERROR uidq5816 93x37102x1 1h6f0qr 10.226.16.124 /secure/QuickCreateIssue.jspa [c.o.s.jira.workflow.ScriptWorkflowFunction] Script function failed on issue: SEPG-844, actionId: 1, file: <inline script>
org.codehaus.groovy.runtime.typehandling.GroovyCastException: Cannot cast object 'uidq5816(uidq5816)' with class 'com.atlassian.jira.user.DelegatingApplicationUser' to class 'com.atlassian.crowd.embedded.api.User'
at Script272.run(Script272.groovy:20)

Cristina_Abunei

Hello, I edited the code.

Thank you.

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