Render field in web panel

I am working on a web panel using Script Runner. I have the content I want in the panel from a number of custom fields, now I am trying to determine how to properly render those fields. When I use:

def assignedToField = customFieldManager.getCustomFieldObject('customfield_11902')
def assignedToVal = issue.getCustomFieldValue(assignedToField)

def rendererManager = ComponentAccessor.getComponent(RendererManager)
def test = ComponentAccessor.getFieldLayoutManager().getFieldLayout(issue).getFieldLayoutItem('customfield_11902')
def renderer = rendererManager.getRendererForField(test)
writer.write(renderer.render(assignedToVal.toString(), null))

I get values rendered in text rather than the expected renderer. The fields I am looking at are from Riada's Insights plugin, so the expected result would be to render the fields using the Insights renderer, 

 

I am a novice scripter at best, so I am fairly certain I am missing all kinds of things here. I'm not sure a web panel can even really render individual fields, however the built in panels seem to do this.  

Any pointers or examples that may help me figure this out?

 

Thank you

1 answer

Hi Justin,

Could you provide a screenshot of where it's used and what the result is when you get the text?

I work on Insights Service Desk, and questions regarding configurations, and interactions with other add ons is normally something that is out of the scope for our support. But perhaps there is some directions I can give you.

Best Regards
Alexander

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