I am running on 8.9.1 jira server version, While importing project using project configarator am seeing the below error.
Data import for project with key: APPCAT There was an unexpected problem processing the backup XML file at /opt/atlassian/jira/temp/com.awnaba.projectconfigurator1593463933768/data/data.zip: null INFO 20:53:56,445 Project Import: Parsing the backup file '/opt/atlassian/jira/temp/com.awnaba.projectconfigurator1593463933768/data/data.zip' to obtain a Backup Overview. INFO 20:53:56,893 Project Import: Backup Overview was successfully extracted from '/opt/atlassian/jira/temp/com.awnaba.projectconfigurator1593463933768/data/data.zip'. WARN 20:53:56,977 Found service desk field of type com.atlassian.servicedesk:sd-customer-organizations and name Organizations without an equivalent in this instance. Its values will not be imported. WARN 20:53:56,977 Found service desk field of type com.atlassian.servicedesk:vp-origin and name Customer Request Type without an equivalent in this instance. Its values will not be imported. WARN 20:53:56,977 Found service desk field of type com.atlassian.servicedesk:sd-request-feedback and name Satisfaction without an equivalent in this instance. Its values will not be imported. WARN 20:53:57,289 OSPropertyEntry 37955 is associated with non-existent ApplicationUser ID '12435' WARN 20:53:57,289 OSPropertyEntry 37956 is associated with non-existent ApplicationUser ID '12450' WARN 20:53:57,290 OSPropertyEntry 37957 is associated with non-existent ApplicationUser ID '11102' WARN 20:53:57,290 OSPropertyEntry 37959 is associated with non-existent ApplicationUser ID '12437' WARN 20:53:57,290 OSPropertyEntry 37960 is associated with non-existent ApplicationUser ID '12431' WARN 20:53:57,290 OSPropertyEntry 37961 is associated with non-existent ApplicationUser ID '12436' WARN 20:53:57,290 OSPropertyEntry 37962 is associated with non-existent ApplicationUser ID '12438' WARN 20:53:57,290 OSPropertyEntry 37963 is associated with non-existent ApplicationUser ID '12440' WARN 20:53:57,290 OSPropertyEntry 37983 is associated with non-existent ApplicationUser ID '11402' WARN 20:53:57,290 OSPropertyEntry 37987 is associated with non-existent ApplicationUser ID '11404' WARN 20:53:57,290 OSPropertyEntry 37988 is associated with non-existent ApplicationUser ID '10901' WARN 20:53:57,290 OSPropertyEntry 37989 is associated with non-existent ApplicationUser ID '11104' WARN 20:53:57,290 OSPropertyEntry 37990 is associated with non-existent ApplicationUser ID '11105' WARN 20:53:57,290 OSPropertyEntry 37992 is associated with non-existent ApplicationUser ID '11106' WARN 20:53:57,290 OSPropertyEntry 37993 is associated with non-existent ApplicationUser ID '11401' WARN 20:53:57,290 OSPropertyEntry 37995 is associated with non-existent ApplicationUser ID '12428' WARN 20:53:57,290 OSPropertyEntry 37996 is associated with non-existent ApplicationUser ID '12429' WARN 20:53:57,290 OSPropertyEntry 37964 is associated with non-existent ApplicationUser ID '12443' WARN 20:53:57,290 OSPropertyEntry 37965 is associated with non-existent ApplicationUser ID '12444' WARN 20:53:57,291 OSPropertyEntry 37966 is associated with non-existent ApplicationUser ID '12445' WARN 20:53:57,291 OSPropertyEntry 37969 is associated with non-existent ApplicationUser ID '12428' WARN 20:53:57,291 OSPropertyEntry 37970 is associated with non-existent ApplicationUser ID '12429' WARN 20:53:57,291 OSPropertyEntry 37973 is associated with non-existent ApplicationUser ID '11101' WARN 20:53:57,291 OSPropertyEntry 37978 is associated with non-existent ApplicationUser ID '11403' WARN 20:53:57,291 OSPropertyEntry 37979 is associated with non-existent ApplicationUser ID '11103' WARN 20:53:57,367 Missing 'email' field for User entry id = 12409 WARN 20:53:57,367 Missing 'email' field for User entry id = 12447 WARN 20:53:57,367 Missing 'email' field for User entry id = 12448 WARN 20:53:57,367 Missing 'email' field for User entry id = 12000 WARN 20:53:57,367 Missing 'email' field for User entry id = 10500 WARN 20:53:57,367 Missing 'email' field for User entry id = 10600 WARN 20:53:57,367 Missing 'email' field for User entry id = 10300 WARN 20:53:57,368 Missing 'email' field for User entry id = 12418 WARN 20:53:57,368 Missing 'email' field for User entry id = 12424 WARN 20:53:57,368 Missing 'email' field for User entry id = 12425 WARN 20:53:57,368 Missing 'email' field for User entry id = 10002 WARN 20:53:57,368 Missing 'email' field for User entry id = 12200 WARN 20:53:57,368 Missing 'email' field for User entry id = 12420 WARN 20:53:57,368 Missing 'email' field for User entry id = 12410 WARN 20:53:57,368 Missing 'email' field for User entry id = 12411 WARN 20:53:57,368 Missing 'email' field for User entry id = 12404 WARN 20:53:57,368 Missing 'email' field for User entry id = 12426 WARN 20:53:57,368 Missing 'email' field for User entry id = 12430 WARN 20:53:57,368 Missing 'email' field for User entry id = 12300 WARN 20:53:57,368 Missing 'email' field for User entry id = 12427 WARN 20:53:57,368 Missing 'email' field for User entry id = 12414 WARN 20:53:57,368 Missing 'email' field for User entry id = 12100 WARN 20:53:57,368 Missing 'email' field for User entry id = 12433 WARN 20:53:57,368 Missing 'email' field for User entry id = 12416 ERROR 20:53:57,510 There was an unexpected problem processing the file '/opt/atlassian/jira/temp/com.awnaba.projectconfigurator1593463933768/data/data.zip' when performing a project import.
Any help appreciated.
TIA