User agent string value not showing EDGE browser info

[acc1211]

I have tried getting the user agent string for the issue created and when anychanges were made to them but my scripted field is capturing the value for the Firefox and Chrome browser only .

when the changes are made to the issue in the EDGE browser the value for the user sgent string is coming out as Chrome .

Is it a glitch Or something ??

Can somebody help

[SMS]

Hi Sarah,

Welcome to Atlassian Community. It's nice to meet you.

I believe that you may be using a 3rd-party add-on to create your form in Confluence, since the feature does not exist in Confluence itself.

Could you tell me what application you're using for that? The answer would depend on which add-on you're using.

Thank you!

Shannon

[Deleted user]

Hi Shannon,

Thank you for your response.

Apologies I don't have any knowledge on this as I've only just started using it.  I have checked with a colleague and we are using Forms for Confluence.

Many thanks,

Sarah

[SMS]

Hi Sarah,

No worries! Thank you for confirming you are using Forms for Confluence.

Adaptavist, the vendor for that add-on, actually has their own collection for questions here at Atlassian Community. I'll go ahead and move your question over there and someone will be able to assist you from their team.

Alternatively, you could also raise a support ticket with Adaptavist directly, and ask your question there. Feel free to let us know what you find out!

Regards,

Shannon

[Deleted user]

Thank you so much for your help Shannon.

I will be sure to come back and let you know once I know the answer.

Thanks again.

Sarah

[SMS]

Thanks, Sarah!

Take care,

Shannon

[SMS]

Hello Sarah,

I hope you are doing well! I was curious to see if you ever ended up getting a resolution on this?

Thank you,

Shannon

[Deleted user]

Hi Shannon,

I'm well thank you.  I hope you are well too during this strange period we're all going through.

I couldn't find a solution that worked for us, so I actually set it up as a list in SharePoint in the end.  Colleagues can then fill the form in to make additions and I can edit as required.

At the moment it suits our requirements.

Many thanks,

Sarah

[SMS]

Hi Sarah,

Thank you! Doing as well as we can be in this situation. :) 

Happy to hear about the workaround you made in the meantime, and if you end up resolving the issue with Adaptavist, please do let us know.

Stay well!

Shannon 

[Deleted user]

Will do Shannon.

Stay safe.

Sarah