Scriptrunner: display the user's name instead of userID in custom e-mail

[Félix Bíró]

Hi!

I am trying to configure a custom e-mail in Scriptrunner to my company and I faced something I cannot work out. I tried to figure out based on other topics discussed here but I could not solve it so far. Also I am not an IT person :)

I created a custom field called Requestor (single user picker) and I would like to send an e-mail to this person now starting with

Dear XY (requestor's name) ...

I used these:

<% out << issue.getCustomFieldValue(com.atlassian.jira.component.ComponentAccessor.getCustomFieldManager().getCustomFieldValueByName("Requestor")) %>

and

${cfValues['customfield_name'] ?: ""}

and I get this result:

FeBiro(JIRAUSER43110)

how can I put the Full Name value there?

Thanks in advance