How to require certain fields based on a JQL condition

[Suzanne Seaton]

My requirement is this: Need to require 3 fields to be populated for major incidents. Major incidents are determined by the following JQL:

project = ITIM AND priority in ("0 - (P1) Emergency", "1 - (P2) Critical") OR "P2 Alert" = Yes

"P2 Alert" is a custom field.

So when users resolve the major incident, we want to make sure that three fields are filled out: Start Time, End Time, and Root Cause Owner which are also 3 custom fields.

We do have Adaptavist ScriptRunner for JIRA installed. Thanks in advance.

[David Niro · Accepted solution]

Hello @jcnta ,

David from ALM Works here.  

At the moment, field history cannot be access via a Structure formula on Cloud.  We do have a task related to it in our backlog and I have added your vote.

I will follow up here when there is some news to share.

Best,
David

[jcnta]

Thanks David! Excited to see future updates on this :)

[Stepan Kholodov _Tempo_]

Hello @jcnta 

I just wanted to let you know that now the Formula column has access to Issue History, and it should be possible to check when the Due date field was updated in each issue. You can find out more about the functionality in our documentation.

I hope this helps. If you need assistance with the Formula, please reach out to us directly at our support portal.

Best regards,
Stepan
Tempo (the Structure app vendor)