How to automate creation of behaviours?

[gesundes]

Hi there. I found a really useful article about the creation of scriptrunner script plugin. But there is no example of how to create behaviours automatically via a code.

Could someone provide an example or at least point me to the documentation where it's described?

Thanks.

[Lasse Langhorn]

Hi @Shah Baloch

The Mailhandler that ships with the Scriptrunner app for Jira will process incoming emails and execute a Groovy script. What you put in the script is up to you but you have the option to do some great things. Examples could be:

• Create a new Jira issue based on email message
• Trigger workflow actions
• Creating users based on email
• Etc.

You can find the documentation for Scriptrunner Mailhandler here.

There is some great examples to get you started.

Regards

Lasse Langhorn

[Shah Baloch]

Thank you for your reply. The documentation is not much clear, maybe it's new for me that's why. I entered the first script mentioned in the documentation, it is saying I don't have any mail, I have emails in my inbox, I don't know why I get that message that shown in the screenshot. Why it is checking the server? I thought it'll pick up the email from the inbox. I appreciate your help.

[Shah Baloch]

This can be close, I fixed the issue. Thanks

[Abdel Badaoui]

Hello @Shah Baloch

I would like to know how you unblocked yourself so if it is possible to show me your incoming mail.

Thank you.

[Shah Baloch]

It didn't work as we needed. It can create a ticket if an email received.  We wanted to use it for Nagios alert, However, it was creating duplicate tickets for the same type of alerts. Jira's email handler works better for us. I copied the code here Mail Handler

Thanks,