Greenhopper Days Remaining in Sprint Gadget problem

[Jakob Rödström]

We are running the Labs feature "paralell sprints" and are currently hosting 2 sprints in the same board against the same backlog.

Trying to get the Days Remaining in sprint to work on our dash. The gadget is totally not working, see the snapshots below for more info:

https://dl.dropboxusercontent.com/u/33686/Atlassian/Screen%20Shot%202013-05-07%20at%2014.52.43.png

https://dl.dropboxusercontent.com/u/33686/Atlassian/Screen%20Shot%202013-05-07%20at%2014.52.49.png

https://dl.dropboxusercontent.com/u/33686/Atlassian/Screen%20Shot%202013-05-07%20at%2014.53.13.png

https://dl.dropboxusercontent.com/u/33686/Atlassian/Screen%20Shot%202013-05-07%20at%2014.53.24.png

[John Chin · Accepted solution]

Hi Scott,

For the temporary solution, kindly have a look on the following information:

https://confluence.atlassian.com/display/ONDEMANDKB/Script+Error+on+Rapid+Board+com.atlassian.jira.collector.plugin.jira-issue-collector-plugin%3Aissuecollector.js

Regards,

John Chin

[Dobroslawa Wierzbicka]

For reference, the relevant bug reports: GHS-8091 (Feedback and Atlassian ID) and GHS-5502 (Feedback behind firewall).

The error occurs when a user is logged in with their Atlassian ID that doesn't have a jira.atlassian.com account added to it. When the Feedback module attempts to access jira.atlassian.com, the error pops up. The solution is to add jira.atlassian.com to your Atlassian ID.