Error in create screen due to scripted validator[We can't create this issue for you right now [...]]

[Celik Vedat]

Hello,

i've implemented a validator for a workflow. It validates whether a user is part of the jira project role "PROJEKT-ADMIN". The script does not show any errors. When the user is not part of that mentioned role i am getting the error messege i've implemented. If the user i part of that role i get this error:

We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator as they'll be able to access more specific information in the log file.

Does smo has a clue?

this is my script validator:

kr,

vedat

[Drew Nedderman · Accepted solution]

Thanks everyone, I used this to get my custom field value to calculate. I appreciate the help!

def input1CfId = 'customfield_12326'
def input2CfId = 'customfield_12327'
def input3CfId = 'customfield_12328'
def input4CfId = 'customfield_12329'
def outputCfId = 'customfield_12330'
def projectKey = "MS"

if (issue == null || issue.fields.project.key != projectKey) { 
 logger.info("Wrong Project ${issue.fields.project.key}")
 return
}

def input1 = issue.fields[input1CfId] as Integer 
def input2 = issue.fields[input2CfId] as Integer
def input3 = issue.fields[input3CfId] as Integer
def input4 = issue.fields[input4CfId] as Integer

if (input1 == null || input2 == null || input3 == null || input4 == null) { 
 logger.info("Calculation using ${input1}, ${input2}, ${input3}, and ${input4} was not possible")
 return
}

def output = input1 + input2 + input3 + (input4/2)

if (output == (issue.fields[outputCfId] as Integer)) { 
 logger.info("already been updated")
 return
}

put("/rest/api/2/issue/${issue.key}") 
 //.queryString("overrideScreenSecurity", Boolean.TRUE) 
 .header("Content-Type", "application/json")
 .body([
 fields:[
 (outputCfId): output
 ]
 ])
 .asString()

[Nic Brough -Adaptavist-]

Absolutely.  If you do this in a "scripted field",

def A = issue.getCustomFieldValue ( customFieldManager.getCustomFieldObjectByName("A") )

is the basics of getting the content.  Repeat for the others, then

return (double) (A + B + C + (D/2))

Set the "template" to numeric and the searcher to a number range.

[Aasha]

@Nic Brough (Adaptavist)  - I have similar requirement,

For example,  there is a field A and B - whatever values given in A and B, it should be calculated in C field. Whenever these two fields are updated, How to achive this in script runner.

[Nic Brough -Adaptavist-]

Just modify the calculation given in the code in my answer.

[Aasha]

@Nic Brough -Adaptavist-  -

def A = issue.getCustomFieldValue ( customFieldManager.getCustomFieldObjectByName("A") )

def B = issue.getCustomFieldValue ( customFieldManager.getCustomFieldObjectByName("B") )

def A = issue.getCustomFieldValue ( customFieldManager.getCustomFieldObjectByName("C") )

return (double) (A + B + (C/2))

is that correct?

[Aasha]

@Nic Brough _Adaptavist_  - We can achieve by writing this code

import com.atlassian.jira.component.ComponentAccessor

def customFieldManager = ComponentAccessor.customFieldManager

def numberA = customFieldManager.getCustomFieldObjectsByName('Number A').first()

def numberB = customFieldManager.getCustomFieldObjectsByName('Number B').first()

def numberAValue = numberA.getValue(issue) as Double

def numberBValue = numberB.getValue(issue) as Double

if(numberAValue && numberBValue) {

    return (numberAValue + numberBValue) as Double

} else if(numberAValue && !numberBValue) {

    return (numberAValue + 0) as Double

} else if (!numberAValue && numberBValue) {

    return (0 + numberBValue) as Double

} else {

    return 0 as Double

}

[Chasovskikh Kirill]

how to adapt this script for jira cloud? 

thank you

[Alexey Matveev]

It can be done. You have to create 4 number custom fields and a scripted field with a script like this

import com.atlassian.jira.component.ComponentAccessor

def csA = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("A")

def csB = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("B")

def csC = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("C")

def csD = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("D")

 return issue.getCustomFieldValue(csA) + issue.getCustomFieldValue(csB) + issue.getCustomFieldValue(csC) + issue.getCustomFieldValue(csD)/2   

[Bsrkprasad]

hello @Nic Brough -Adaptavist-  i have similar requirement . i have four  single select fields and out put should be  sum of three fields + divided by 4th field. i have implemented below piece of code . but addition and division logic is throwing error. could you let me know whats the error with this code

logicwhich is throwing error :

Double field1 = (("userBusinessValueNum" + "timecriticalityNum" + "riskreductionopportunityenablementvalueNum") / "jobsizeNum")

return field1

entire piece of code :

String userBusinessValue = getCustomFieldValue("User-Business Value")
String timecriticality = getCustomFieldValue("Time Criticality")
String riskreductionopportunityenablementvalue = getCustomFieldValue("Risk Reduction-Opportunity Enablement Value")
String jobsize = getCustomFieldValue("Job Size")

String userBusinessValueNum = ""
String timecriticalityNum = ""
String riskreductionopportunityenablementvalueNum = ""
String jobsizeNum = ""

switch (userBusinessValue) {
case "1":
userBusinessValueNum = "1"
break
case "2":
userBusinessValueNum = "2"
break
case "3":
userBusinessValueNum = "3"
break
case "5":
userBusinessValueNum = "4"
break
case "8":
userBusinessValueNum = "5"
break
case "13":
userBusinessValueNum = "6"
break
case "20":
userBusinessValueNum = "7"
break

default:
userBusinessValueNum = "0"
}

switch (timecriticality) {
case "1":
timecriticalityNum = "1"
break
case "2":
timecriticalityNum = "2"
break
case "3":
timecriticalityNum = "3"
break
case "5":
timecriticalityNum = "4"
break
case "8":
timecriticalityNum = "5"
break
case "13":
timecriticalityNum = "6"
break
case "20":
timecriticalityNum = "7"
break
default:
timecriticalityNum = "0"
}

switch (riskreductionopportunityenablementvalue) {
case "1":
riskreductionopportunityenablementvalueNum = "1"
break
case "2":
riskreductionopportunityenablementvalueNum = "2"
break
case "3":
riskreductionopportunityenablementvalueNum = "3"
break
case "5":
riskreductionopportunityenablementvalueNum = "4"
break
case "8":
riskreductionopportunityenablementvalueNum = "5"
break
case "13":
riskreductionopportunityenablementvalueNum = "6"
break
case "20":
riskreductionopportunityenablementvalueNum = "7"
break
default:
riskreductionopportunityenablementvalueNum = "0"
}

switch (jobsize) {
case "1":
jobsizeNum = "1"
break
case "2":
jobsizeNum = "2"
break
case "3":
jobsizeNum = "3"
break
case "5":
jobsizeNum = "4"
break
case "8":
jobsizeNum = "5"
break
case "13":
jobsizeNum = "6"
break
case "20":
jobsizeNum = "7"
break
default:
jobsizeNum = "0"
}

Double field1 = (("userBusinessValueNum" + "timecriticalityNum" + "riskreductionopportunityenablementvalueNum") / "jobsizeNum")

return field1

[Nic Brough -Adaptavist-]

Select lists hold option objects, which are a Jira class, not primitive or standard objects

So, the line

String userBusinessValue = getCustomFieldValue("User-Business Value")

will work as the options can be cast to strings, but the strings won't be as simple as the text of the label.

Try replacing that line with

def cfValue = getCustomFieldValue("User-Business Value")

def userBusinessValue = cfValue.getName()

[Bsrkprasad]

@Nic Brough -Adaptavist- thanks for your reply.do you want me to replace like this below ?. how do i add the logic  if you can  suggest ?. and the switch case values i added will it remain or will it be also removed from script ?

def cfValue1 = getCustomFieldValue("User-Business Value")

def userBusinessValue = cfValue1.getName()

def cfValue2 = getCustomFieldValue("Time Criticality")

def timecriticality = cfValue2.getName()

def cfValue3 = getCustomFieldValue("Risk Reduction-Opportunity Enablement Value")

def riskreductionopportunityenablementvalue = cfValue3.getName()

def cfValue4 = getCustomFieldValue("Job Size")

def jobsize = cfValue4.getName()

[Bsrkprasad]

@Nic Brough -Adaptavist- It would be helpful if you can throw some light on it .

[Joel Batac]

@Bsrkprasad  - were you able to solve this? I have similar issue/need. I have 4 single select fields that need computation. 

[RMahankali]

Here is the base query to count the values of multiple custom fields... fine tune it per your needs:

def count = 0;
// first custom field, eg id 10400
def list = getCustomFieldValue(10400) as List;
count += list ? list.size() : 0
// second custom field, eg id 10402, copy this and the next line as often as you want to calculate the options of many fields.
list = getCustomFieldValue(10402) as List;
count += list ? list.size() : 0
list = getCustomFieldValue(10403) as List;
count += list ? list.size() : 0
list = getCustomFieldValue(10404) as List;
count += list ? list.size() : 0
count ? count : null